# Customer Management

A list of all customers who have placed an order with your enterprise can be viewed from the Customers menu in the admin dashboard.

You can also manually add a customer by the **+New Customer** button. 

![](/files/-LvQtURI4Rlh2cNUaWfb)

{% hint style="warning" %}
Only people who are in your customer list can be assigned a Tag and hence be assigned to a category.\
\&#xNAN;*Hence if you have a* [*private shop*](/es/basic-features/shopfront/private-shopfront.md) *front you will have to manually add all new customers and assign them the correct tag before they can shop.*
{% endhint %}

## Customer Billing and Shipping Address

Each customer can have a default billing and shipping address.  If a customer has a registered OFN account and has completed their details fully their addresses will be copied to this section automatically.\
Storing a default billing and shipping address can make online purchases quicker for the customer.

![](/files/-LvQw2EWBFTfjL1DXKbL)

## Tags (to group customers in to categories)

You can assign your customers to groups and then offer [group-specific pricing and/or product listings](/es/basic-features/shopfront/customer-management-and-conditional-displays-prices/tags-and-tag-rules.md#customer-specific-pricing).

On the OFN platform this is achieved by assigning all customers belonging to a common group (ie all your wholesale customers) the same tag.\
To add a tag, simply type its name in the 'Tags' column on the Customers page. A customer can have several tags and of course the same tag can be linked to several people. 

{% hint style="info" %}
Careful when you are adding the same tag to multiple customers (so that they belong to a common group) to select the identical word (tags are case sensitive) from the drop down menu on offer.
{% endhint %}

![](/files/-Lve8kWPgtylvOKrNL3X)

Tags also appear in [reports](/es/basic-features/reports.md). You can use them during csv / excel exports to quickly filter data.


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