OFN User Guide
ES
ES
  • Bienvenidas a la guía de usuarias de Open Food Network
  • Organizaciones locales de Open Food Network y contactos
  • ¿Dónde calza mi negocio en Open Food Network?
  • Guías de inicio rápido
    • Hub
    • Tienda
    • Perfil
  • Funcionalidades
    • Regístrese y cree una Cuenta de Organización
    • Panel de Administración
    • Perfil de la Organización
      • Tipos de paquetes / perfiles
      • Configuración de la Organización
      • Cree o conéctese con sus productores proveedores
      • Hacer que un perfil de productor se pueda buscar por categoría de producto
      • Permisos de la Organización
      • Cambiar Perfil Administradores / Propietarios
    • Productos
      • Agregar productos
      • Variantes de producto
      • Propiedades del producto
      • Precios de la Carne y otros productos 'completos' de peso desconocido
      • Inventario
      • Compra Grupal: para pedidos al por mayor
      • Importación de Productos e Inventarios
    • Tienda
      • Métodos de Envío
      • Payment Methods
      • Enterprise Fees
      • Order cycles
        • Order Cycles (for Hubs)
        • Order Cycles (for Shops)
        • Opening more than one order cycle
        • Permissions in multi-enterprise order cycles
      • Customer management and conditional displays/prices
        • Customer Management
        • Tags and Tag Rules
      • Private shopfront
      • Display only shopfront
    • Orders
      • Ver Pedidos
      • Create orders manually
      • Refunds and Adjusting Payments
    • Subscriptions
      • Configuration
      • Subscriptions- Creating & Managing orders
      • Subscriptions - the customer's perspective
      • Subscriptions - FAQs
    • Reportes
    • Grupos
      • Create and manage a Group page
      • Embed a Group Page in a Website
  • Software y herramientas complementarias
    • Newsletters & Promotional Emails
    • Accounting and Invoicing Packages
      • Paying suppliers with ABA files (Australia)
  • Consejos para la gestión de hubs
    • Facebook tips
    • Your farm on Facebook
  • Trouble shooting
  • Glosario de términos de Open Food Network
  • Comentarios
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  • Customer Billing and Shipping Address
  • Tags (to group customers in to categories)
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  1. Funcionalidades
  2. Tienda
  3. Customer management and conditional displays/prices

Customer Management

AnteriorCustomer management and conditional displays/pricesSiguienteTags and Tag Rules

Última actualización hace 5 años

A list of all customers who have placed an order with your enterprise can be viewed from the Customers menu in the admin dashboard.

You can also manually add a customer by the +New Customer button.

Only people who are in your customer list can be assigned a Tag and hence be assigned to a category. Hence if you have a private shop front you will have to manually add all new customers and assign them the correct tag before they can shop.

Customer Billing and Shipping Address

Each customer can have a default billing and shipping address. If a customer has a registered OFN account and has completed their details fully their addresses will be copied to this section automatically. Storing a default billing and shipping address can make online purchases quicker for the customer.

Tags (to group customers in to categories)

On the OFN platform this is achieved by assigning all customers belonging to a common group (ie all your wholesale customers) the same tag. To add a tag, simply type its name in the 'Tags' column on the Customers page. A customer can have several tags and of course the same tag can be linked to several people.

Careful when you are adding the same tag to multiple customers (so that they belong to a common group) to select the identical word (tags are case sensitive) from the drop down menu on offer.

Tags also appear in reports. You can use them during csv / excel exports to quickly filter data.

You can assign your customers to groups and then offer .

group-specific pricing and/or product listings