OFN User Guide
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Greek
  • Welcome to the OFN User Guide
  • Local OFN organisations and contacts
  • Where does my business fit in OFN?
  • Quick Start Guides
    • Hub
    • Shop
    • Profile
    • Digital Farmer's Markets
  • Features
    • Register and Create an Enterprise Account
    • Dashboard
    • Enterprise profile
      • Package / profile types
      • Enterprise Settings
      • Create or connect with your supplying producers
      • Making a producer profile searchable by product category
      • Enterprise Permissions
      • Change Profile Managers/Owners
    • Products
      • Add products
      • Product variants
      • Product properties
      • Pricing meat & other 'complete' products of unknown weight
      • Inventory tool
      • Group Buy - for bulk ordering
      • Product and Inventory import
    • Shopfront
      • Shipping Methods
      • Payment Methods
      • Enterprise Fees
      • Order cycles
        • Order Cycles (for Hubs)
        • Order Cycles (for Shops)
        • Opening more than one order cycle
        • Permissions in multi-enterprise order cycles
      • Customer management and conditional displays/prices
        • Customer Management
        • Tags and Tag Rules
      • Vouchers
      • Private shopfront
      • White Label shopfront
      • Display only shopfront
    • Orders
      • Manage Orders
      • Create orders manually
      • Refunds and Adjusting Payments
    • Subscriptions
      • Configuration
      • Subscriptions - Creating & Managing orders
      • Subscriptions - the customer's perspective
      • Subscriptions - FAQs
    • Reports
      • General tips
      • Order Reports
      • Reports for Bulk Order Management
      • Reports for Hub Management
      • Packing Reports
      • Payment Reports
      • Tax Reports
      • OFN Invoices
      • Xero Invoices
    • Groups
      • Create and manage a Group page
    • API
  • Hub management tips
    • How To's
      • Delete an Enterprise
      • Soft Close an Order Cycle
      • Open your Shop on 'Preview'
      • Customise your shop appearance
      • Take orders on Credit
      • Vouchers v. tags
      • Early Shopping 'Hour' for Priority Groups
      • Discounted/Free Delivery for Vulnerable Customers
      • Cash/EFTs for trusted customers only
      • Reward your volunteers
      • Running a Social Media Promotion
      • How to Create Gift Vouchers
    • Marketing Tips
    • Social Media
  • Complementary software and tools
    • Newsletters & Promotional Emails
    • Accounting and Invoicing Packages
      • Paying suppliers with ABA files (Australia)
    • API
  • Frequently Asked Questions
  • Glossary of OFN Terms
  • Shopping with Open Food Network
    • About Open Food Network
    • How to find an online food shop near you
    • Shopping and Placing an Order
    • The people & businesses who make your food
    • Your OFN account
    • Subscription Orders
    • Frequently Asked Questions
  • Feedback
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Glossary of OFN Terms

PrécédentFrequently Asked QuestionsSuivantShopping with Open Food Network
  • : This facility enables you to manipulate multiple orders at once, rather than individually. It is useful for:

    • buying groups who have to reach a minimum number of orders on an item before it is feasible to purchase the goods to redistribute to their customers

    • Adjusting orders en-mass (e.g. in the case of a crop failure/outbreak of illness) preventing delivery of one or more items of produce.

  • : A margin or commission added to the base price of an item to cover business overhead costs or to make the enterprise profitable.

  • : A connection between suppliers and distributors on the platform. Without permission (which needs to be granted by the supplier), another enterprise can not edit your settings or list your products for sale.

  • : Organising sales to customers where the goods are bought by the distributing hub in bulk, or for which there is a minimum order before a supplier is happy to deliver goods to a collection point.

  • : A food retail outlet on OFN which sells items supplied by others. A hub can also sell goods which it makes or grows (a Producer Hub). Analogous businesses on the high street might be a shop which buys in stock for re-sale from lots of different producers (e.g. they might buy bread from a baker, vegetables from the local wholesale market, meat from the local farm...).

  • : A list of products which you wish to stock on your shop front. By using the OFN inventory function a shopfront can change some of the product settings of produce from a third party supplier.

  • : A period during which shoppers/buyers can place an order for delivery or collection at a specific time. The order cycle controls when your online shop front is open/closed and which products are available at any one time for a customer to purchase.

  • : An online shop which is not open to for the general public. Unless registered, no one can see what items are for sale, their prices or place an order.

  • : A food enterprise which makes, grows, bakes, cooks, ... food which it can supply to other businesses for sale (or sell directly on the OFN platform to customers).

  • : A food enterprise on the OFN platform which supplies others only. They do not organise their own sales to customers on OFN.

  • : A food enterprise which only

    distributes food and goods made and supplied by others.

  • : A food enterprise on OFN which makes, grows, cooks, ... food which they sell to customers in a shop front which lists only their items. OFN Shops can also act as suppliers to larger OFN distributors (hubs).

  • : A regular automated repeating order of goods from a customer (e.g. a veg box)

  • : Labels given to customers, order cycles, payment methods and/or shipping methods which can be used to customise buyers' shopping experiences.

Common Symbols Used on OFN

Enterprise Fee
Enterprise Permission
Group Buy
Inventory
Order Cycle
Private Shopfront
Subscription
Tags
Hub
Profile
Shop
Bulk Order Management
Producer
Non-producer
Copy
Edit
Delete
Shipping/Delivery