> For the complete documentation index, see [llms.txt](https://guide.openfoodnetwork.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.openfoodnetwork.org/it/basic-features/orders.md).

# Gentili Richieste

Una volta che il tuo negozio sarà online (ovvero avrai un [Ciclo di Richieste](/it/basic-features/shopfront/order-cycle.md) attivo), i tuoi clienti potranno inserire le loro gentili richieste. Questa sezione spiega come:&#x20;

* [Gestire e modificare le gentili richieste](/it/basic-features/orders/view-orders.md)
* [Creare gentili richieste manualmente](/it/basic-features/orders/create-orders-manually.md)
* [Correggere pagamenti](/it/basic-features/orders/refund-payments.md) (rimborsi ecc.)


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