OFN User Guide
IT
IT
  • Benvenuto nella Guida per gli utenti di OFN
  • Istanze locali di OFN e contatti
  • Quale profilo OFN si adatta alla mia attività?
  • Guida rapida per iniziare
    • Hub
    • Negozio
    • Profilo
  • Funzionalità
    • Registrati e Crea un Profilo Aziendale
    • Pannello di controllo
    • Profilo Aziendale
      • Pacchetti / tipi di profili
      • Impostazioni Azienda
      • Crea i profili dei tuoi fornitori o connettiti con loro
      • Rendere un profilo produttore ricercabile per categoria di prodotto
      • Permessi Aziende
      • Cambia referenti/proprietari del profilo
    • Prodotti
      • Aggiungi prodotti
      • Varianti di Prodotti
      • Proprietà prodotto
      • Dare un prezzo alla carne e ad altri prodotti con peso indefinito
      • Inventario
      • Acquisto di gruppo
      • Product and Inventory import
    • Vetrina
      • Metodi di Pagamento
      • Tariffe dell'Azienda
      • Cicli di richieste
        • Cicli di richieste (per Hub)
        • Cicli di richieste (per Negozi)
        • Aprire più di un ciclo di richieste
        • Permissions in multi-enterprise order cycles
      • Gestione Clienti e visualizzazioni o prezzi condizionali
        • Gestione Clienti
        • Etichette e Regole di Etichette
      • Private shopfront
      • Display only shopfront
      • Metodi di Spedizione
    • Gentili Richieste
      • Visualizza Gentili Richieste
      • Create orders manually
      • Rimborsi ed Aggiustamenti nei Pagamenti
    • Subscriptions
      • Configuration
      • Subscriptions- Creating & Managing orders
      • Subscriptions - the customer's perspective
      • Subscriptions - FAQs
    • Report
    • Groups
      • Create and manage a Group page
      • Embed a Group Page in a Website
  • Complementary software and tools
    • Notiziari ed email promozionali
    • Accounting and Invoicing Packages
      • Paying suppliers with ABA files (Australia)
  • Hub management tips
    • Facebook tips
    • Your farm on Facebook
  • Trouble shooting
  • Glossary of OFN Terms
  • Feedback
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  1. Funzionalità

Subscriptions

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Last updated 5 years ago

Subscriptions is in 'beta' mode, meaning it's a new feature that may still have some glitches. Please contact us with any feedback about what works, what needs improving or how it could be better explained.

What are subscriptions?

Subscriptions are recurring or standing orders that can be set up for the customers of any Enterprise with a shopfront. Once set up, these orders will be automatically processed at defined intervals (eg. weekly, fortnightly, monthly).

Subscriptions are convenient for customers, as they can know that their order will be processed without needing to remember to place their order.

Subscriptions are also a good way for an Enterprise to boost customer loyalty and make their order volumes more predictable.

Features of Subscriptions

  • Customers can choose to have their 'usual order' placed automatically.

  • Customers can set up an automatic credit card payment (using ) for their subscription

  • Enterprises and/or customers can pause, cancel and/or add/remove products from their standard subscription order.

Set up subscriptions: Step-by-Step guide

Configuration: this page describes the steps to make your enterprise 'Subscription Ready'

  • in your Enterprise Settings.

  • Make sure you have setup for customers.

  • , including their contact details, which items they'd like in their subscription and which shipping and payment methods they'll use.

  • , and then ask them to signup to OFN.

  • Setup , which will dictate how frequently subscriptions are processed.

Creating and Managing Orders: this page describes the steps involved in actually creating a new subscription and subsequently processing the order.

Customer Set Up: this page describes a customer's perspective of subscriptions.

If you struggle with any aspect of setting up subscriptions for your enterprise you may like to have a look at our Frequently Asked Questions.

for each customer.

, and subscriptions.

Understand (ie how they appear in your 'order list')

Create subscriptions
Edit
pause
delete
How subscriptions are processed
Stripe
Enable Subscriptions
Shipping and Payment methods
Gather information from your customers
Add your subscription customers to your Customers list
Schedules