I can’t collect from location A and time B, is there another place/time where I can pick up my shopping from?
I've forgotten my OFN account password.
How do I change the password for my OFN account?
I didn't receive an account/order confirmation email
I would like to order a large number of the same product.
Are all the items I see in stock?
Can I view out of stock items?
Will my basket be saved if I get called away and can’t complete my shopping in one go?
I’m having difficulty paying: the ‘Place Order Now’ button is inactive
It says ‘Only approved customers can access this shop’. What does that mean?
It says ‘Orders are closed’. What does that mean?