You can create an account with OFN by visiting the orange padlock or ‘Login’ in the top right hand corner of the screen.
After registering you will be sent an email asking you to confirm your email address.
Many shops on the platform allow customers to check out as a guest. It is up to the manager of your local shop whether they permit this or not.
If you would like to purchase as a guest but are required to login when you get to the checkout then you can drop their management team (contact details found under ‘Contacts’ tab at the top of the page) an email or phone call.
When you log in you will be able to easily navigate to the shop you last visited and purchased from: Click on the ‘Shopping @ ‘ button in the right hand corner of the screen.
Having an OFN account will enable the business you shop from to give you special privileges. For example some businesses will offer early ‘opening times’ for loyal customers, discounted delivery for groups who live close to one another, money off purchases for volunteers… etc. To access any of these things (should they exist) you will need to have an OFN account.
This depends on how the business you are shopping with operates. You will need to register for an OFN account if:
The shop you would like to access is ‘private’. For example a member’s only buying group.
You would like the shop you purchase from to set you up with a regular, automated order (called a subscription).
To view your OFN account, log in and then click on the orange person in the top right of the screen. This will reveal a drop down menu from which you can navigate to your account.
Under this tab you will be able to see all the orders you have made in the past. Clicking on ‘View’ will bring up an order summary in a new tab. This is handy if you can’t remember the name of something you brought in the past which you really liked and would like to purchase again!
In the UK the direct URL to view your past orders is https://openfoodnetwork.org.uk/account#/orders
If you check the ‘Remember this card?’ box at checkout when you are logged into your OFN account then the card will be saved to this tab.
In the UK this is the direct URL to your credit card information: https://openfoodnetwork.org.uk/account#/cards
Details of the card saved as ‘default’ will be automatically entered at checkout. You will be able to delete these and enter the details of an alternative card if desired. Saving your card number in your account can save you time but is not necessary unless you have an automated order set up with a shop you purchase from.
If you have a regular, automated order (subscription) with a shop on the platform which you would like to pay for by card (credit or debit) then you will need to add a card here, and tick the ‘Allow charges’ box next to the shop’s name.
Under this tab you will be able to see all the different businesses on the platform with which you have placed an order in the past.
In the UK the direct URL to view your past transactions is: https://openfoodnetwork.org.uk/account#/transactions
This is where you can reset your password.
In the UK, the direct URL to visit your account settings is: https://openfoodnetwork.org.uk/account#/settings