# Customer Management

A list of all customers who have placed an order with your enterprise can be viewed from the Customers menu in the admin dashboard.

You can also manually add a customer by the **+New Customer** button. 

![](https://791054635-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L9rgk4wEweX_zxXIzmW-887967055%2Fuploads%2Fd1dPIWNfcXxV1t1irQ5x%2Fcustomers.jpg?alt=media\&token=d5182e47-9726-4b70-8492-01ebf48af204)

{% hint style="warning" %}
Only people who are in your customer list can be assigned a Tag and hence be assigned to a category.\
\&#xNAN;*Hence if you have a* [*private shop*](https://guide.openfoodnetwork.org/basic-features/shopfront/private-shopfront) *front you will have to manually add all new customers and assign them the correct tag before they can shop.*
{% endhint %}

## Customer Billing and Shipping Address

Each customer can have a default billing and shipping address.  If a customer has a registered OFN account and has completed their details fully their addresses will be copied to this section automatically.\
Storing a default billing and shipping address can make online purchases quicker for the customer.

![](https://791054635-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L9rgk4wEweX_zxXIzmW-887967055%2Fuploads%2FMhcsHKEZ9hZ9ytF5ZGaf%2Fcustomer%20address.jpg?alt=media\&token=a015e5a6-d605-40fc-8585-73d47f0c69d8)

## Tags (to group customers in to categories)

You can assign your customers to groups and then offer [group-specific pricing and/or product listings](https://guide.openfoodnetwork.org/basic-features/shopfront/tags-and-tag-rules#customer-specific-pricing).

On the OFN platform this is achieved by assigning all customers belonging to a common group (ie all your wholesale customers) the same tag.\
To add a tag, simply type its name in the 'Tags' column on the Customers page. A customer can have several tags and of course the same tag can be linked to several people. 

{% hint style="info" %}
Careful when you are adding the same tag to multiple customers (so that they belong to a common group) to select the identical word (tags are case sensitive) from the drop down menu on offer.
{% endhint %}

![](https://791054635-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L9rgk4wEweX_zxXIzmW-887967055%2Fuploads%2Fi1EGyzMSTv2mzWX49OBO%2Fcustomer%20add%20tag.jpg?alt=media\&token=ceaba594-43d7-4f13-8556-5bc2ecf19127)

Tags also appear in [reports](https://guide.openfoodnetwork.org/basic-features/reports). You can use them during csv / excel exports to quickly filter data.