The outbreak of COVID-19 in March 2020 saw a wave of panic buying by consumers prior to (or in the early days of) national 'lockdowns'. This left vulnerable groups and key workers short of food.
Below is a step-by-step guide to enable selected customers (you may choose as a business for this to just be people you know to be over 80 years or perhaps include key workers as well) to shop before others and hence get the first choice of products (should they run out later in your order cycle).
The process uses the Customer Management feature which is described in full here.
Your enterprise will need to be registered as a Hub on the OFN platform to add tags to Order Cycles, as described below.
Set up a policy as a business on which group(s) you would like to offer this service to.
Keep a record of the customer’s name and the email address linked to their OFN account.