Subscriptions are recurring or standing orders that can be set up for the customers of any Enterprise with a shopfront. Once set up, these orders will be automatically processed at defined intervals (eg. weekly, fortnightly, monthly).
Subscriptions are convenient for customers, as they can know that their order will be processed without needing to remember to place their order.
Subscriptions are also a good way for an Enterprise to boost customer loyalty and make their order volumes are
more predictable.
Features of Subscriptions
Customers can choose to have their 'usual order' placed automatically.
Customers can set up an automatic credit card payment (using ) for their subscription
Enterprises and/or customers can pause, cancel and/or add/remove products from their standard subscription order.
in your Enterprise Settings.
Make sure you have setup for customers.
, including their contact details, which items they'd like in their subscription and which shipping and payment methods they'll use.
, and then ask them to signup to OFN.
Setup , which will dictate how frequently subscriptions are processed.
for each customer.
, and subscriptions.
Understand (ie how they appear in your 'order list')
It can be useful to write a 'subscriptions guide' for your customers to help them through the process. You can see an example of a great subscriptions guide written by Tamar Valley Food Hub on their website .
If you struggle with any aspect of setting up subscriptions for your enterprise you may like to have a look at our .
