OFN User Guide
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  • Welcome to the OFN User Guide
  • Local OFN organisations and contacts
  • Where does my business fit in OFN?
  • Quick Start Guides
    • Hub
    • Shop
    • Profile
    • Digital Farmer's Markets
  • Features
    • Register and Create an Enterprise Account
    • Dashboard
    • Enterprise profile
      • Package / profile types
      • Enterprise Settings
      • Create or connect with your supplying producers
      • Making a producer profile searchable by product category
      • Enterprise Permissions
      • Change Profile Managers/Owners
    • Products
      • Add products
      • Product variants
      • Product properties
      • Pricing meat & other 'complete' products of unknown weight
      • Inventory tool
      • Group Buy - for bulk ordering
      • Product and Inventory import
    • Shopfront
      • Shipping Methods
      • Payment Methods
      • Enterprise Fees
      • Order cycles
        • Order Cycles (for Hubs)
        • Order Cycles (for Shops)
        • Opening more than one order cycle
        • Permissions in multi-enterprise order cycles
      • Customer management and conditional displays/prices
        • Customer Management
        • Tags and Tag Rules
      • Vouchers
      • Private shopfront
      • White Label shopfront
      • Display only shopfront
    • Orders
      • Manage Orders
      • Create orders manually
      • Refunds and Adjusting Payments
    • Subscriptions
      • Configuration
      • Subscriptions - Creating & Managing orders
      • Subscriptions - the customer's perspective
      • Subscriptions - FAQs
    • Reports
      • General tips
      • Order Reports
      • Reports for Bulk Order Management
      • Reports for Hub Management
      • Packing Reports
      • Payment Reports
      • Tax Reports
      • OFN Invoices
      • Xero Invoices
    • Groups
      • Create and manage a Group page
    • API
  • Hub management tips
    • How To's
      • Delete an Enterprise
      • Soft Close an Order Cycle
      • Open your Shop on 'Preview'
      • Customise your shop appearance
      • Take orders on Credit
      • Vouchers v. tags
      • Early Shopping 'Hour' for Priority Groups
      • Discounted/Free Delivery for Vulnerable Customers
      • Cash/EFTs for trusted customers only
      • Reward your volunteers
      • Running a Social Media Promotion
      • How to Create Gift Vouchers
    • Marketing Tips
    • Social Media
  • Complementary software and tools
    • Newsletters & Promotional Emails
    • Accounting and Invoicing Packages
      • Paying suppliers with ABA files (Australia)
    • API
  • Frequently Asked Questions
  • Glossary of OFN Terms
  • Shopping with Open Food Network
    • About Open Food Network
    • How to find an online food shop near you
    • Shopping and Placing an Order
    • The people & businesses who make your food
    • Your OFN account
    • Subscription Orders
    • Frequently Asked Questions
  • Feedback
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Where does my business fit in OFN?

Identify the classification of your food enterprise within the OFN platform.

PrécédentLocal OFN organisations and contactsSuivantQuick Start Guides

Depending on the type of food enterprise you are running, you will use the Open Food Network platform differently.

We classify food enterprises in three ways: , or .

The flexibility of the Open Food Network software allows you to change from profile, to shop, to hub (or vice versa) as your business grows and/or needs change.

Hub

Farmers' Market, Veg box scheme, Crofting Groups, Social Food Community groups, Food Coops, Food Hubs, CSA, Market/City Gardens, Retail Shops, Food Banks, Wholesale Distributors...

Hubs can take many forms but, in essence, your enterprise is best classified as a 'Hub' on OFN if you wish to sell produce made by others. You can retail your own products alongside those of other farmers, bakers, growers... (a 'Producer Hub') or act solely as a distributor to sell a collection of groceries made by (local) enterprises (a 'Non-Producer Hub').

OFN can help your hub thrive and prosper by:

  1. Increasing your online visibility.

  2. Providing your customers with a virtual 'farmers' market' experience.

  3. Streamlining your admin tasks with stock levels, orders, finances, packing reports all in one place.

  4. Being able to take orders periodically to fit in with seasonal supply, production rotas and more.

  5. Helping organise regular repeating orders such as veg box schemes.

  6. Helping to build strong working relationships with local producers and food enterprises who supply you with goods.

The Hub enterprise has the most flexibility of the three enterprise types in OFN and you may find it necessary to adjust your enterprise type to 'hub' in order to unlock some of the more complex features we can offer.

Shop

Farmers, Bakers, Growers, Individual Crofters, Cottage Enterprises, Small Holders....

Shops can take many forms but in essence, your enterprise is best classified as a 'Shop' on OFN if you wish to sell only produce that you make.

As a shop, as well as selling directly to customers through your shop front, you can also supply other OFN retailers (Hubs) with your produce.

OFN can help your shop thrive and prosper by:

  1. Increasing your online visibility.

  2. Streamlining your admin tasks with stock levels, orders, finances, packing reports all in one place.

  3. Being able to sell in a manner which suits your needs; whether it is periodic orders to fit in with a seasonal potato harvest or a weekly cycle which matches your baking production... it's up to you!

  4. Helping to build strong working relationships with local food distributors.

Profile

Farmers, Bakers, Growers, Individual Crofters, Cottage Enterprises, Small Holders....

The 'Profile' is the most basic enterprise classification on OFN and is ideal for micro enterprises or individuals who prefer to concentrate on growing, making, baking and/or producing food.

An OFN profile is ideal for increasing your online visibility and gives you the opportunity to connect in a simple manner with local retailers (hubs) who can manage customer sales for you.

OFN can help your food enterprise thrive and prosper by:

  1. Increasing your online visibility.

  2. Helping to build strong working relationships with local food distributors and retailers (OFN hubs) to whom you supply goods.

Farmer's Markets can either set up on the platform as a of individually managed fronts or as a centrally managed . Read more .

If you'd prefer to sell only products that you make then the '' classification suits your needs better.

Setting up on OFN can be as simple following 5 steps, just follow our quick start guide .

If you wish to sell products made by others as well as yourself then it is necessary to register as a ''.

If you'd prefer not to organise sales to customers directly but would like to only supply an OFN hub with goods then the '' classification suits your needs better.

Setting up on OFN can be a simple 5-step process, just follow our quick start guide .

If you'd prefer to organise sales to customers yourself then the '' or '' classification is better suited to your needs.

Setting up on OFN can be a simple 4-step process; just follow our quick starters' guide .

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